Episode 58

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Published on:

23rd Sep 2025

Audience First: Why Your Event Vision Might Be Missing the Mark with Liz Caruso

Have you ever wondered what it takes to create truly impactful events that resonate with your audience and drive real results? In this episode, I sit down with Liz Caruso, CEO of Techsytalk, to explore the art and science of strategic event planning.

Liz shares her journey from counseling to event planning, revealing how her unique background shapes her approach to understanding client needs and crafting memorable experiences.

Beyond the Basics: Rethinking Event Strategy

We dive into:

  • Why traditional event models fail to adequately address customer needsw
  • The importance of aligning events with long-term business goals
  • How to create experiences that foster genuine community and transformation

"Events can't just be events. They have to tie into something bigger," Liz emphasizes.

Crafting Experiences That Matter

Discover innovative approaches to event design, including:

  • Reimagining venue choices for deeper engagement
  • Balancing content delivery with experiential learning
  • Creating space for meaningful connections between attendees

The Power of Guided Reflection

Learn why Liz believes in dedicating time for attendees to process and apply what they've learned, and how this simple practice can dramatically increase the impact of your event.

Navigating Client Relationships

Liz offers valuable insights on:

  • Asking the right questions to uncover a client's true needs
  • When to say "no" to protect both your reputation and the client's investment
  • Strategies for guiding clients towards more effective event concepts

Throughout our conversation, Liz challenges us to think beyond logistics and focus on creating transformative experiences that deliver real value to attendees and organizers alike.

Whether you're planning your first event or looking to elevate your existing strategy, this episode provides a fresh perspective on what it means to create truly impactful gatherings in today's rapidly evolving landscape.

Are you ready to rethink your approach to events and create experiences that truly resonate with your audience? Tune in to discover how strategic thinking and a focus on transformation can take your events to the next level.

Contact Liz:

LinkedIn: https://www.linkedin.com/in/lizkingevents/

Techsytalk: https://techsytalk.com/eventplanning/

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About the Podcast

The Event Innovator Show with Phil Mershon
Innovative Strategies for Launching and Transforming Events
The Event Innovator Show is your go-to podcast for fresh ideas and breakthrough strategies in the event industry. Whether you're launching your first event or looking to reignite the impact of an established one, join host Phil Mershon—event strategist, coach, and author of Unforgettable: The Art and Science of Creating Memorable Experiences—as he interviews leading event creators and innovators. Each episode uncovers the secrets behind successful events, exploring everything from cutting-edge technology to creative content and unique venue ideas. Tune in weekly to discover the tools and inspiration you need to elevate your events and leave a lasting impression on your audience.

About your host

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Phil Mershon